Frequently asked questions

Once the exam has started, candidates who arrive late will not be permitted to sit the exam.

Please contact the test centre as soon as possible for assistance.

The original identity document used at registration: national ID card (CCCD/CMND), passport, driving licence, or Candidate Information Form.

Candidates will not be permitted to sit the exam without a valid photo ID.

Raise your hand and notify the invigilator. Do not attempt to fix the equipment yourself.

Yes. However, the exam timer continues to run while the candidate is away from their seat.

In some cases, candidates may leave early if they finish the exam before the allotted time and are permitted to do so by the invigilator.

In the Listening, Reading, and Writing sections, you can edit your answers until you click “Next” or time runs out.

No. Once you move to the next question or time runs out, you cannot go back.

Yes. Leaving questions blank may affect your score.

Speaking: task achievement, pronunciation & fluency, grammar & vocabulary. Writing: task achievement, text organisation, grammar & vocabulary.

No. However, irrelevant or poorly organised content may affect your score.

Yes. Writing that does not meet the minimum word count may lose points on the task achievement criterion.

Listening & Reading: results are available immediately after completing the exam. Speaking & Writing: approximately 5 working days. Candidates will receive an email notification when results are available.